Return Policy
At Lunarza, we have a non-refundable policy, which means we don’t accept returns or exchanges unless an item is defective.
If you receive a defective item due to an error on our part, we’ll gladly arrange a corrective service at no extra cost. This policy covers only issues stemming from our end, so we’re unable to process refunds or exchanges for reasons like a change of mind on color or style, or if incorrect measurements were provided.
Thank you for your understanding and for choosing Lunarza.